Located beside the Santa Cruz Domestic Airport, The Orchid Hotel offers rooms with cable TV. It features a rooftop pool, a 24-hour coffee shop and free airport transfers from the domestic airport (terminal 1B) only. Mumbai International Airport is 9 km away.

Rooms at the Orchid come with a minibar and tea/coffee maker. A work desk with internet connection is available in each room. Free water bottles are provided at the property.

Guests can work out at the fitness centre. A travel desk and laundry services are available at the hotel. An on-call doctor is available for guests on a chargeable basis.

A variety of Indian and International dishes are served at Boulevard the 24-hour coffee shop. Other dining options include a fusion barbecue restaurant, South of Vindhyas serving south Indian cuisine and a Karaoke Bar.